Friday Roundup: Customer Service
MAY 17, 2013
Today’s roundup focuses on one of the most important aspects of any business, customer service. Here are five posts looking at the importance of customer service (including its importance in public relations). Why: Adam Toporek explains why a great product alone can’t make up for below average customer service. Why: A wonderful WUL guest post by Kirk Hazlett that reminds us that nurturing customer relations is a year round job.