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Brand Vandal ten years on

Wadds Inc.

It’s the tenth anniversary of Brand Vandals written by Steve Earl and I in 2013. It tells the story of how organisations can build a reputational defence through their actions and by communicating with publics or audiences using paid, earned, shared, and owned media.

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Book review: Reputation Management by Tony Langham

Stephen Waddington

A book that provides a blueprint for modern reputation management. Reputation Management: The Future of Corporate Communication and Public Relations by Tony Langham is a guide to the importance of reputation for modern organisations. Reputation Management is worth the cover price for these stories alone.

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Three cardinal rules of PR that Adidas broke with Kanye West

NewsWhip

It was their job to try and crash-land the Adidas brand after Kanye West’s partnership sent their reputation into a tailspin. . Instead, Adidas broke three cardinal rules of PR that – if unbroken – would have saved the brand and its writing team. . Her post condemning the brand alone received more than 32,000 engagements. .

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How Carnival Cruise Lines Built a Resilient Brand After Crisis

Cision

When Carnival Cruise Line was faced with several crises back in 2012 and 2013 , it was a deficit that many brand experts predicted would take at least four years to dig out of. Want more insights on how your brand can combat a crisis? Consider a change maker to help effectively tell your brand story.

Crisis 120
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The Powerful Sales Element of Social Proof in Thought Leadership Done Well

Sword and the Script

Forrester Research said back in 2013 “Today’s buyers might be anywhere from two-thirds to 90% of the way through their journey before they reach out to the vendor.”. Thought leadership is perfect for challenger brands. Thought leadership can fix damaged reputations. click image for higher resolution).

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8 Surprising Reasons To Raise Your Internal Communications Game

ImPRessions - Crenshaw Communications

If a company can inspire employees to believe in and be proud of its purpose and ethos, then employees are more likely to become brand ambassadors. In 2013, General Electric embarked on a program to make their employees brand ambassadors – for the express purpose of recruiting. Employees are credible influencers.

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The 7 Surprising Super Powers of PR

Onclusive

Great content inspires trust, creates credibility, and builds brand awareness. Think of it this way: PR is one of the very best ways to define your brand as told by a person a potential customer might actually trust. PR is the key vehicle for brand transformation. PR is the most effective tool for reputation management.