Sword and the Script

APRIL 2, 2024

Acquisitions PR software company Vocus acquired HARO in 2010 for an undisclosed sum. This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe. In other words, the ads were often informative or entertaining – and that’s why it worked.

Reddit 173

Reddit Software B2B Technology 173

Melissa Agnes

AUGUST 28, 2014

The topic of my course is social media for crisis and emergency management, which of course includes social media’s role in crisis preparedness and crisis prevention. Read: Emory’s Excellent Crisis Communication on Facebook. This is the power of social media for crisis prevention and preparedness.

Healthcare 238

Healthcare Social Media Media Case Study 238

5W PR

AUGUST 29, 2018

We all remember the 2010 BP oil spill. The accident despoiled Gulf beaches from Florida to Texas and created a massive – and expensive – PR crisis for the international oil company. In 2017, BP had reached a turning point in the company’s recovery from the oil spill crisis. BP Learns the Past Doesn’t Always Die.

Crisis 88

Crisis Data Consumer Agency 88

PR Conversations

NOVEMBER 22, 2023

Looking back the time was an optimistic period for public relations – despite (or perhaps because of) the developing global financial crisis. After all, publics were enabled to act as equals and amplify crisis situations. This formed a complete institutionalised and pragmatic ‘vicious circle’ of practice.

Education 52

Education Reputation Leadership Technology 52

PRSay

JULY 1, 2020

Due to the COVID-19 crisis, the summit, originally set to take place June 2–4 in Vienna, is now a virtual event that will commence the week of July 6.). The integrated evaluation framework is currently available in 20 languages and will be released in Japanese in time for AMEC’s 2020 measurement summit this July. Barcelona Principles 3.0.

Measurement 170

Measurement Communications Banking Survey 170

PR for Anyone

SEPTEMBER 8, 2022

I was on Steve Harvey’s show in 2010 – twelve years ago – and it’s still on the forefront of what I promote regularly. You’ve landed in the media. I hear from people who were on TV and they’re excited and they want it to live on forever.

Media 130

Media YouTube Video Interviews 130

NewsWhip

FEBRUARY 19, 2021

These are smart professionals, with excellent judgement and crisis context. To look at a recent example, the Robinhood-GameStop crisis played out in the media – but also on Twitter , through millions of engagements on Facebook, and of course in communities on Reddit. Others are not adapting and don’t feel they need to do so.

Reputation 88

Reputation Social Media Reddit Media 88

PRSay

NOVEMBER 2, 2017

In 2010, PRSA commissioned a study conducted by MWW and Kelton to explore the gap for strategic communications training in MBA programs. This summer it seemed there was, almost on a weekly basis, some type of crisis — Tiger Woods, Kathy Griffin, United Airlines, Mylan EpiPen or General Mills/Cheerios,” said Oppe.

Communications 104

Communications Case Study Training Reputation 104

Critical Mention

JUNE 29, 2018

Just a couple of months ago, a PR crisis came out of nowhere. Suddenly Tide found itself in the middle of an unexpected PR crisis that it didn’t cause. The 2010 Deepwater Horizon oil spill was an industrial disaster that killed 11 people, left 200 million gallons of oil in the ocean and resulted in BP paying $18.7

Crisis 68

Crisis Customer Service Financial Video 68

Landis PR

OCTOBER 31, 2022

Originally founded by renowned Chef José Andrés in 2010 after a huge earthquake devastated Haiti, WCK is now first on the ground after a disaster, not only feeding communities with nourishing and delicious food but putting local chefs to work and training future chefs through its Food Producer Network.

Nonprofit 98

Nonprofit Local Community Small Business 98

PRSay

FEBRUARY 16, 2021

By 2010, the opioid epidemic was already in full swing, and public concern about it had grown. It doesn’t mean you capitulate or forego a strategy; but it must include steps to ameliorate those impacts. Consider what your followed advice would do to the market or to society at large.

Communications 157

Communications Ethics Leadership Reputation 157

Bianchi Biz Blog

MARCH 22, 2021

Times of crisis, as we’ve had the last year, tend to be good times for business formation and new innovation, so I expect to see some interesting trends emerge. I began in journalism in around 2010, mostly by accident. The mortgage lenders had an insane year and all went public, so much of that has been dominating coverage.

Technology 76

Technology Report Meeting Financial 76

Critical Mention

JUNE 12, 2018

These epic World Cup fails show us what NOT to do when it comes to best PR practices and how to use crisis communication strategies to quickly recover. The key to crisis management is to have a plan ahead of time, respond immediately, take responsibility, and ensure everyone in the organization knows his or her role. Until next time!

Crisis Communications 69

Crisis Communications Crisis Construction Leadership 69

Bianchi Biz Blog

NOVEMBER 16, 2020

I’ve also been looking at the human element of the health crisis. I graduated from Michigan State in 2010 after transferring from Delta College, a community college in Saginaw. It would have to be the PR folks who send mass emails with irrelevant pitches. Tell us a little about yourself (family, interests, hobbies, background, etc.)

Automotive 92

Automotive Meeting Report Media 92

Bianchi Biz Blog

DECEMBER 7, 2020

The craziest story from the standpoint of realizing I was in the middle of something really big was probably the 2010 Enbridge Oil Spill. I’m most proud, in the last couple of years, of my work covering the crisis of pedestrian deaths in the United States. Lately, I’ve also taken an interest in Michigan’s growing space industry.

Automotive 56

Automotive Report Meeting Transportation 56

Stephen Waddington

JANUARY 10, 2019

A study of floods in Australia from March 2010 to February 2011 identified how public health information is shared in a crisis. There’s strong analysis to suggest that Twitter data can be used to predict the outbreak and spread of disease. An analysis of Ebola related tweets in 2014 shows that its spread could have been predicted.

Twitter 68

Twitter Publicity Measurement Healthcare 68

wiredPRworks

SEPTEMBER 11, 2018

Arriving at the school district headquarters, the staff was stunned and silent, gathered around a radio, listening for updates and quietly considering crisis communication responses. Because a crisis can strike anytime, here’s a post I wrote about how to plan ahead for crisis PR. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~. 2011 Update.

Communications 40

Communications Community Crisis Film 40

Shift Communications

SEPTEMBER 13, 2017

The online lending space has doubled in size every year since 2010, according to Morgan Stanley, and analysts predict $1 trillion in new loans will be processed through online marketplaces globally by 2025. Take small business lending, for example.

Banking 79

Banking Financial Advertising Advertising 79

Melissa Agnes

OCTOBER 16, 2014

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. “Services Credentials Issued in California 2006-2007 to 2010-2011″ (PDF). By Dr. Thomas D. I invite you to listen to our full discussion here , or on iTunes or Stitcher.

Education 270

Education Government Policies Wikipedia 270

Ethical Voices

MARCH 14, 2022

I started in Washington DC in Public Affairs and Crisis Management. Still am a crisis guy and always will be, I think. Back in 2010, I left what is now HAVAS as their CEO of North America and I started something called Kwittken, a PR agency. I founded Kwittken in 2006, sold it in 2010 to MDC Partners, which is now Stagwell.

Ethics 52

Ethics Publicity Data Agency 52

Sword and the Script

SEPTEMBER 19, 2022

More PR pros at brands focus on crisis management (42%) vs. agencies (36%). That doesn’t mean you can’t find some balance, as I wrote on these pages way back in 2010, PR isn’t a profession, it’s a lifestyle. I preach it to anyone that will listen: PR needs a little paid social budget for media relations. In-house vs. agency.

Survey 81

Survey Corporate Communications Financial 81

NewsWhip

JULY 21, 2020

Overall, then, during the initial stages of the COVID-19 crisis there has been both a relative reduction in sharing of content from Iffy sites on Facebook and Twitter, and a relative increase in the sharing of content from mainstream news sites. The GroupLens system he helped develop was awarded the 2010 ACM Software Systems Award.

System 78

System Facebook Twitter Software 78

Polaris

JULY 11, 2014

Who doesn’t recall the half-hearted mea culpas uttered by BP CEO Tony Hayward following the Gulf of Mexico oil spill in 2010? If you’re dealing with a tough crisis that truly threatens your organization, it’s okay (even preferable) to seem like you haven’t slept in days.

YouTube 103

YouTube Television Crisis Corporate 103

Waxing UnLyrical

APRIL 27, 2015

Why: Back in 2010 after the Haiti earthquake, I asked Wendy Harman of the American Red Cross how we could best help. Lukaszewski’s 12 axioms of crisis survival (2014 edition). Why: Jim Lukaszewski, ABC, APR, Fellow PRSA, really is “America’s Crisis Guru,” as he bills himself. From HowStuffWorks.

How To 40

How To Crisis Hotels Crisis Communications 40

Waxing UnLyrical

OCTOBER 27, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali The Value Of A Fire Drill October 27th, 2010 Tweet Guest post by Narciso Tovar I remember the time I went through my first fire drill. You can also see this kind of attitude with the current housing crisis.

Crisis 71

Crisis Twitter Facebook Measurement 71

Sword and the Script

JANUARY 3, 2023

Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. This is very old – like circa 2010 old. The 10 Most Common Ways Comms Pros are Measuring PR.

Interviews 97

Interviews Publicity Technology Social Media 97

Melissa Agnes

OCTOBER 16, 2014

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. “Services Credentials Issued in California 2006-2007 to 2010-2011″ (PDF). By Dr. Thomas D. I invite you to listen to our full discussion here , or on iTunes or Stitcher.

Education 100

Education Government Crisis Management Crisis 100

PRSay

MAY 6, 2016

Crisis communications. He was President of the New Jersey Chapter of PRSA in 2010, and served as President of PRSA’s Pikes Peak Chapter in Colorado, in 2006. At The PowerStation | Communications, he directs: Strategic program development and management. Branding development and execution.

Real Estate 60

Real Estate Healthcare Product Launch Crisis Communications 60

PR Conversations

JUNE 20, 2015

In 2010, we took a new approach to PR Conversations – as we saw it, creating a Redux version. PR Vision – where we look at issues, crisis and situational management, including contemporary and classic case studies. We also invite you to support our crowdsourcing ethos by suggesting posts or participating in our regular features.

Case Study 40

Case Study Study Ethics Social Media 40

Waxing UnLyrical

SEPTEMBER 28, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. Glad thats over with.

Social Media 61

Social Media Media Crisis Energy 61

Waxing UnLyrical

NOVEMBER 19, 2010

Although I have no experience in crisis communication, I have learned some important lessons in light of Tablo’s scandal. Mark as read Approve comment Hi Herwin--nice case example of crisis communications and reputation management. Companies must protect their reputation in light of rumors, especially those that are defamatory.

Publicity 77

Publicity Reputation Crisis Communications Film 77

Waxing UnLyrical

NOVEMBER 14, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Weekly Roundup: The Magic of Discovery November 14th, 2010 Tweet Whither blogroll? Cook’s Source: how to avoid an unnecessary crisis , by Dave Fleet. I have a blogroll (I suspect you do too).

Blogging 85

Blogging Facebook Twitter Measurement 85

Waxing UnLyrical

NOVEMBER 22, 2010

I was being tongue-in-cheek, of course, and they had some good answers (about how agencies can help you scale, and can help you in times when crisis communications are necessary). I got up and asked them, “if that’s the case, why do we need PR agencies?” Sign out Leave your comment here. our last book tour update, we talked PR 2.0

Community 82

Community Publicity Web Social Media 82

Sword and the Script

JANUARY 28, 2020

For example, if you have a crisis emerging, you can provide a link to the graphs of those chats that will update over the course of time. Notified was founded by Kristopher Stenkula and Marcus Norrving in Sweden in 2010. When you set up a chart, like the one below, Notified gives you a dynamic link that makes it easy to share.

Software 113

Software Tools Publicity System 113

David PR Group

JULY 9, 2014

With his “Decision” in 2010, James basically performed slow torture on Cleveland fans. DavidPRBlog cleveland cavaliers crisis communications LeBronJames marketing media relations miami heat NBA nba free agency public relations' ( Here’s an article suggesting why that’s likely. What should James do differently from a PR standpoint?

Crisis Communications 48

Crisis Communications Television Newspapers Agency 48

PRSay

JUNE 28, 2022

A press conference can be a risky way to convey information to the media and the public, particularly during a crisis. Unfortunately, recent history offers other examples of what not to do in a press conference after a crisis. Before crisis-related press conferences, communication rehearsals are necessary but often neglected.

Conference 174

Conference Crisis Training Public Affairs 174

Flatiron Communications

AUGUST 11, 2015

Over the years, the paid wires services – yes, they’re still a thing — have all had to endure the periodic PR crisis involving the inadvertent distribution of a fallacious news release.

Pharmaceuticals 28

Pharmaceuticals Data System Policies 28