Communications Conversations

NOVEMBER 10, 2016

In case you haven’t noticed, there’s an interesting trend going on in the employee communications world. It’s VP of Communications in Europe, Stuart Jackson, recently shared results from his team’s move away from the corporate intranet to an employee app : Nissan Insider Mobile. Take Nissan, for example.

Mobile 122

Mobile Employee Communications Retail 122

Agility PR Solutions

MARCH 17, 2019

It affects the whole workforce—with sectors including retail, hospitality (hotels and restaurants), automotive and […]. The post Brexit uncertainty calls for targeted, transparent employee communications appeared first on Agility PR Solutions.

Employee 77

Employee Automotive Hotels Communications 77

ImPRessions - Crenshaw Communications

APRIL 20, 2020

Most have learned from early mistakes or half-measures and have designed campaigns that make a positive impact for employees, customers, and communities. Quite a few launched ad campaigns recognizing their own employees. And can you imagine being a retail store without e-commerce capabilities right now? It’s not about the logo.

Branding 284

Branding Brand Small Business Retail 284

Agility PR Solutions

MAY 2, 2022

When companies in the following industries add gaming elements to the everyday tasks of their employees, they shift the workplace in the right direction. Retail The retail industry is a very stressful work environment for many […].

Internal 78

Internal International Retail Employee 78

NewsWhip

NOVEMBER 9, 2022

More retailers commit to closing on Thanksgiving. This year the popular retailer is closing once again, this time joined by several other major players. . Retailers such as Walmart, Best Buy, and Kohl’s all made headlines in October for choosing to close, with Walmart’s addition being the newest of the mix.

Twitter 148

Twitter Branding Brand Retail 148

NewsWhip

OCTOBER 24, 2023

But in September it was Shaq’s relationship with big retailers that brought the headlines, both in earned and social media. Costco gets all sorts of good press We’ll stick with big retailers for the last trend we saw in September, and that’s that people really like Costco!

Reddit 78

Reddit Branding Brand Film 78

Reputation Us

DECEMBER 19, 2022

It is allegedly the most wonderful time of the year, and retail workers are trapped in stores, restaurants and bars with yuletide anthems blaring on a loop. A Reddit thread calls for “a moment of silence” for all ye faithful retail workers who have had it with merry gentlemen and turtle doves. How about a silent night? Carey’s song.

Retail 88

Retail Reddit Journalism Radio 88

ImPRessions - Crenshaw Communications

DECEMBER 19, 2023

By Monday, most of OpenAI’s rank-and-file employees were threatening to follow them. Target found itself in a somewhat similar situation when anti-LGBTQ customers criticized its Pride Month displays, in some cases trashing store merchandise and harassing employees.

Banking 212

Banking Nonprofit Twitter Advertising 212

NewsWhip

DECEMBER 7, 2023

That’s what happened to Target last month as the holiday shopping season had the retailer making headlines for its good and not so good actions. Target was one of the first retailers to close its doors on Thanksgiving during the pandemic to give its workers more time with their families, and has continued to do so every year since.

Branding 78

Branding Brand Retail Viral 78

NewsWhip

JANUARY 19, 2024

Regardless of whether or not Musk believed his comments were responsible for these decisions, companies kept leaving, and soon a flood of articles were published reporting that Walmart was next in line, with Reuters having the top story about the retailer overall.

Advertising 78

Advertising Advertising Branding Brand 78

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Employees) are told to forget the “poor habits” they learned at previous jobs, one employee recalled. Employees say it is frequently used to sabotage others.

Customer Service 227

Customer Service Employee Reputation Leadership 227

Remote PR Jobs

SEPTEMBER 25, 2023

In January, fashion retailer H&M came under fire for an advertisement featuring a young black boy in a green hoodie bearing the words “coolest monkey in the jungle.” A lack of inclusion can sometimes be seen in employee surveys. One survey conducted by the E3 Taskforce, a group made up of U.S.-

Agency 100

Agency How To Survey Employee 100

PRSay

JULY 10, 2020

Retailers continue to modify their physical stores and delivery services to protect employees and consumers, while also significantly changing the customer experience. This is also the time to think about how we will communicate with employees in the post-pandemic environment.

Crisis 170

Crisis Crisis Management Employee Retail 170

Communications Conversations

SEPTEMBER 14, 2022

Sure, beauty and retail brands have thousands of pieces of content to choose from daily. Your employees! Couldn’t you work with a small group of employees and ask them to document their days or experiences with your brand? But, what about B2B brands? What about professional services orgs?

Branding 215

Branding Brand Instagram Video 215

Stern + Associates

JULY 25, 2023

As a leader, he explains how organizations that encourage employees from across the hierarchy to communicate freely, challenge leadership when needed , and build bonds of trust and cooperation fare better during economic uncertainty and throughout digital transformation initiatives.

Communications 62

Communications Retail Sports Leadership 62

Agility PR Solutions

OCTOBER 2, 2018

Kudos to Amazon for making its minimum wage workers’ dream a reality—the retail giant’s newly announced $15-per-hour minimum wage for all employees nationwide accomplishes a goal towards which other retail leaders have only taken small strides.

Reputation 77

Reputation Retail Employee Marketing 77

Prohibition

OCTOBER 2, 2023

Employee advocacy emerged as a powerful tool in B2B marketing and is looking to come even more powerful in years to come. Employees can become brand ambassadors, and they can be leveraged to amplify a brand’s message in a more personal way. And if you’re looking to create your own podcast, then Prohibition is the agency for you!

B2B 77

B2B Trends Strategy Marketing 77

ImPRessions - Crenshaw Communications

MAY 15, 2020

Our client ActiveViam is a dynamic pricing company and provided comment in MarketWatch on how J.Crew’s filing for bankruptcy will affect the retail industry. Consider a weekly or monthly spotlight on key employees on your page. At Crenshaw, we think all wins are huge, and we showcase them with our own Instagram followers.

Instagram 333

Instagram B2B B2C Case Study 333

MaccaPR

JULY 24, 2019

Target, on the other hand, made news in 2016 when the Minneapolis-based retailer released a controversial transgender bathroom policy that said guests could use the bathroom that they most identified with – male or female. Your employees and customers are more likely to be receptive to a program that’s an extension of your brand beliefs.

Corporate 116

Corporate Retail Policies Employee 116

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Employees) are told to forget the “poor habits” they learned at previous jobs, one employee recalled. Employees say it is frequently used to sabotage others.

Customer Service 156

Customer Service Employee Reputation Leadership 156

Melissa Agnes

MARCH 12, 2014

Your employees are your representatives and they are expected to behave decently, with respect and compassion. This is something that may have been temporarily forgotten by an employee at a large Canadian retailer ). Crisis Communications Crisis Preparedness Employees and Crisis Management' So what are the basics here?

Report 243

Report Crisis Communications Crisis Management Crisis 243

5W PR

JUNE 16, 2021

Joe had been sharing photos next to piles of rare pairs of sneakers, and selling those sneakers at prices far higher than the retail ones. A month before this report, another allegation emerged that a sneaker store in Florida was also secretly selling sneakers for a higher retail price before the products were officially launched.

Crisis 88

Crisis Retail Policies Corporate 88

PR for Anyone

DECEMBER 5, 2023

Fast forward seven years, and RB Pest Solutions has expanded to over 30 employees and they have even introduced products. She emphasizes the eco-friendly, scent-free, and travel-friendly aspects of their products, aiming to offer convenience through various layers of services, retail, and innovative solutions.

Industry 130

Industry Travel Education Employee 130

Landis PR

JUNE 28, 2021

During COVID, we heard a lot about companies recognizing the serious toll the pandemic took on the mental and emotional well-being of employees. Employees were more than just workers; they were people, some like family, going through trauma. Many companies answered the important call to address their employee’s trauma.

Industry 85

Industry Retail Employee Crisis 85

5W PR

JUNE 15, 2020

For retail brands, this might include special offers, new discounts, and a more proactive customer service process that shows customers they’re appreciated and important. This action tells the consumer public that the brand is interested in making positive long-term changes, rather than simply placating upset people in the moment.

Crisis 113

Crisis Digital PR Retail Reputation 113

NewsWhip

NOVEMBER 2, 2021

One such recent incident involved Walmart and a fake press release claiming the retail chain would accept cryptocurrency from Litecoin as a payment method. Major food producers have been at the front of employee-led strikes from the last few months, with Nabisco, Frito-Lay, and Kellogg’s being mentioned as examples during the webinar.

Crisis 78

Crisis Branding Brand Airlines 78

PRSay

AUGUST 15, 2019

Limeade was a proud sponsor of Connect 19 — the PRSA Employee Communications Section’s annual conference. Despite the traditional image of an employee at a desk in an office, a significant proportion of today’s workforce is deskless. A recent report estimated that deskless employees make up 80 percent of the global workforce.

Communications 79

Communications Employee Enterprise Local 79

Mindful Marketing

NOVEMBER 20, 2022

Great technology doesn’t matter much without great employees who are highly skilled in its use. We are also very appreciative of all the employees’ families and the ongoing support they give, allowing each of us to pursue our passions in the workplace.” with responsibilities outside the workplace.

Nonprofit 84

Nonprofit Banking Retail Insurance 84

Mindful Marketing

MAY 3, 2019

The world’s largest retailer’s decision to eliminate the iconic position quickly drew harsh criticism, which seemed to take the company by surprise and has made many wonder: Was Walmart right to send loyal employees into unemployment? It’s also important to recognize retail’s great state of flux.

Retail 81

Retail Banking Employee Company 81

NewsWhip

OCTOBER 11, 2023

Popular retailer Target found themselves in trouble this year after a seemingly innocent Pride Collection drop. Diversity Equity, and Inclusion DEI, or Diversity, Equity, and Inclusion, has been politicized on both the left and right, forcing brands to clarify where they stand.

Reputation 78

Reputation Retail Nonprofit Viral 78

PRSay

JULY 22, 2022

When Dr. Alisha Reed graduated from pharmacy school and was hired at a retail pharmacy, she soon found herself working long hours, including on weekends and holidays. Employees often feel guilty for taking breaks, but respites throughout the work day are the easiest way to practice self-care on the job, she said.

Retail 89

Retail Strategy LinkedIn Employee 89

PRSay

APRIL 5, 2023

Organizations big and small were represented, as were PR specializations ranging from public administration and retail to finance and food service. Organizations with 250 or more employees were more likely to select reporting, measurement and freelancers as their highest budgetary expenditures.

Survey 86

Survey Measurement Employee Retail 86

Barokas

AUGUST 22, 2019

Company culture rests on the values every employee brings with them to the office each day. When your customers believe in your organization like your employees do, it means more business. Your employees are your biggest advocates. How do you define company culture? New research from Inc.

Customer Service 84

Customer Service Company Strategy Communications 84

Shift Communications

JULY 29, 2020

In many instances, leaders have embraced the change and taken queues from their employees, their customers and society at large. Brick and mortar retailers have transformed overnight into omnichannel power houses. There is some good news. There are businesses that have proven we can be stronger in a post-COVID-19 world.

How To 78

How To Retail Employee Community 78

Solo PR Pro

SEPTEMBER 21, 2021

Upon graduating, Susan decided to leave reporting behind and instead put her skills to work doing media relations for a major retailer back in her hometown. In its initial years, the firm focused on clients in the tech, retail and hospitality areas, industries Susan and her partner already had extensive experience working in.

Meeting 91

Meeting Retail Groups Hotels 91

Reputation Specialist Michael Toebe

FEBRUARY 14, 2022

Holmes and Theranos, like other leaders and organizations, helped dig their own grave, so to speak, by encouraging employees to speak out against wrongdoing. It’s a point Gordon wrote about. “A Instead, the coverup continued.”. Gordon, partner at Schwartz Media Strategies.

Ethics 98

Ethics Employee Crisis Internal 98

Bianchi Biz Blog

JUNE 15, 2023

With three months until the show opens, organizers report there are ample opportunities for suppliers of all sizes to engage with customers, automakers, media, analysts, investors and potential employees at one of the industry’s premier events. Technology Days/AutoMobili-D and the Mobility Global Forum are slated for Wednesday, Sept.

Automotive 76

Automotive Mobile Technology Transportation 76