What an inclusive language toolkit should cover

As diversity and inclusion efforts take shape, words and phrases emerge as crucial elements for cultivating mutual respect among co-workers. Consider these steps in developing a protocol.

Ragan Insider Premium Content
Ragan Insider Content

Language is the medium through which attitudes and behavior are influenced.

Words can hurt, or they can heal. Unite, or divide. Each word choice can dismantle or retain the status quo. We are in a critical time when words are not to be weaponized, but to be heard and used for healing.

Language that is inclusive avoids stereotypes, subtle discrimination and negative or judgmental messaging. In guidelines published by the Linguistic Society of America (LSA), inclusive language acknowledges diversity, conveys respect to all people, is sensitive to differences, and promotes equal opportunities.

How language is used influences how we view race, gender and cultures, according to LSA’s Statement on Race. 

An inclusive language toolkit is necessary as part of our code of conduct, employee handbook, brand, marketing, communications, sales materials and editorial processes to set the expectations of how employees will relate to each other and foster a culture of respect.

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.