viral marketing

Within the public relations industry, staying relevant and fresh can present an ongoing challenge for businesses looking to improve their image. Staying relevant often means tagging along with current headlines or new stories as they fit the brand, but is there such a thing as “selling out”? Absolutely — and this should generally be avoided by businesses looking for credibility from a public relations standpoint.

Viral marketing has earned a reputation for garnering quick engagement and brand visibility alongside videos or stories that have taken off in popularity. While this can be a seemingly easy way to gain some public relations traction, simply looking for the next viral opportunity is not always the best way to accomplish the goal of visibility and alignment.

Think of it this way: going viral is great — while the story is viral. But what happens once that story or video fades away and is replaced by the next big thing? Consumer attention spans are fragmented and short due to the sheer amount of content being thrown their way at any given moment. Viral marketing works, but it doesn’t last. And many brands can’t afford to throw their name behind every viral story that comes their way. Surely there is another option, isn’t there?

How can a brand ensure that it stays visible and relevant by aligning itself with current trends or stories without the “selling out” feel of viral marketing? Simply practicing news analysis can help with this relevancy goal without the short-lived idea of tacking on to a viral story.

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What do we mean when we refer to news analysis? This is a simple practice. Most PR professionals follow along with the news that is relevant to their industry. However, it’s important to ensure that a professional keep abreast of the happenings in the general news, as well. For example, sporting events or holidays are often a great way for brands to further their message by tacking on with the current events.

A public relations professional who is savvy will pay attention to what competitors are doing and what opportunities their actions create. In addition, pros who monitor the current events may be able to stay one step ahead of their competition by locking on to the stories that matter first, before anyone else can get to it.

News analysis in public relations also can shed light on opportunities to make a difference in a business’ community. Community impact is one of the more powerful ways to accomplish positive PR for business. Perhaps there is a great need for aid to the homeless in a community, or maybe the neighborhood needs a clean-up of trash and debris left behind from a recent event.

Businesses can take the time to align themselves with these causes to help make a difference in the community. This goes a long way for positive public perception and also accomplishes the goal of leaving an impact and being “more than just a business”.

Simply going viral is not always the end-all, be-all answer to the common public relations question of how to accomplish visibility and relevancy. Thoughtfully analyzing the news and current events in a community can help shed light on opportunities for PR that will have a bigger or a more far-reaching and long-lasting impact.

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Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.