HMA Public Relations

JANUARY 26, 2023

The airline industry has taken a beating over the last several weeks from weather and staffing issues to computer glitches. Read more on these recent events and their impact on communications in the latest blog post from Scott Hanson.

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Airlines Blogging Industry Communications 79

ImPRessions - Crenshaw Communications

MAY 23, 2017

Public relations experts know that the majority of traffic coming to a blog post comes in the first hours and days of publication. This makes the timely promotion of your blog content critical to its success. Make your blog posts work harder through linking, sharing and more. Although in our experience, mileage varies widely.).

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Blogging Airlines Analytics LinkedIn 136

PR News

SEPTEMBER 7, 2017

The post Airlines Get the Message Out About Capped Pricing and Cancellation Fees as Irma Approaches Florida appeared first on PR News Blog. As of 2:30 p.m. This will only intensify an exodus that was already in motion. Brands have… Continued.

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Airlines Blogging Brand Branding 54

Ronn Torossian

FEBRUARY 8, 2016

Now many flight attendants and other airline staff are resisting the compulsion to land in these places. At this point, airlines are allowing staff to “opt out” of flights to areas where Zika outbreaks have been reported. The post Flying into Zika…or not appeared first on 5WPR CEO Ronn Torossian Founder's Blog.

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Airlines Report Blogging Agency 150

Melissa Agnes

APRIL 15, 2014

Although some may say this is good publicity, I can bet that senior management over at the airline is in entire disagreement – as are TONS of their customers. Why is it so often that we find airlines at the heart of published gaffes and thoughtless (with major repercussions) posts to social media?

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Airlines Case Study Policies Reputation 243

Communications Conversations

OCTOBER 18, 2017

The theme of this year’s #mnblogcon was “growth” But, for my keynote, I attempted to take things a little different direction and talk about what growing my blog has been all about–because really, it hasn’t been about the numbers, followers or like and comment totals. Another example: My PR Rock Star series.

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Blogging Airlines Hotels Social Media 60

Communications Conversations

FEBRUARY 27, 2018

If you’re reading this blog, you also know I produce a lot of content on a monthly basis: 2 blog posts per week, 2 podcast episodes per month and four Talking Points e-newsletters per month. And, I’ve gotten a lot smarter over the years around what blogs and sites to follow–and which to avoid. Buffer blog.

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Social Media Blogging Media Airlines 68

Institute for Public Relations

DECEMBER 19, 2023

. – The Institute for Public Relations is thrilled to announce nine new Trustees to the Board: Kristine Boyden, BCW, Chief Executive Officer (US) Katherine Burns, L’Oreal Groupe (US), AVP, Corporate Affairs and Engagement Whitney Eichinger, Southwest Airlines, Chief Communications Officer Juan Meng, Ph.D.,

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The Stalwart Blog

DECEMBER 24, 2019

I mentioned in a previous video blog that I thought Boeing would get out of this 737 MAX 8 crisis okay because they received endorsements from American Airlines and Southwest Airlines. Adding insult to injury, one of the company’s satellite rockets launched this week flew into the wrong orbit. So goes the top dog.

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Crisis Airlines Small Business Video 78

ImPRessions - Crenshaw Communications

DECEMBER 18, 2017

Southwest Airlines’ soft landing. Everyone recalls the PR fiasco United Airlines experienced in April when footage of a dazed and bloodied passenger being dragged from his seat went viral. But consider how Southwest Airlines handled a tricky passenger situation in September. Well handled.

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Crisis Management Crisis Airlines Viral 149

Melissa Agnes

SEPTEMBER 26, 2014

From The Crisis Intelligence Blog. TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus. Malaysia Airlines has suffered through two devastating and traumatic crises this year. However, through my travels, I never got around to publishing a #CrisisRoundup last week so, here is my roundup from the past two weeks.

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Crisis Management Airlines Crisis Resources 199

OnePitch

OCTOBER 26, 2022

Our PR bestie explains why it worked: “Timely and part of a larger trend of airlines increasing service to smaller cities.”. Want more blogs like this? Click below to subscribe to our newsletter and receive weekly emails with the top blogs from The TypeBar! Newsworthy topic of the ‘first ever’ nonstop from the NYC market.” .

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Pitching How To Airlines Travel 73

PR News

APRIL 18, 2018

Few communications teams are better trained and more adept than the one Linda Rutherford heads at Southwest Airlines. The post How Southwest Communicated News and Empathy in the Aftermath of Flight 1380 appeared first on PR News Blog.

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Airlines Communications Training Social Media 102

5W PR

MARCH 13, 2019

The PR nightmare, which occurred when United Airlines infamously broke a musicians’ guitar, remains a paragon of how reactive communication strategies can make a bad problem worse. . In the case of United Airlines, the company failed miserably at handling this – and other crisis PR issues.”. .

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Crisis Airlines Crisis Communications Case Study 84

PR in High Definition

AUGUST 31, 2022

Travel tech in the airline industry. Thankfully, airlines are already making progress towards net-zero emissions goals, and innovations in travel tech are here to make flights even greener. For example, Alaska Airlines implemented an AI-powered route optimisation tool.

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Travel Airlines Hotels Energy 71

ImPRessions - Crenshaw Communications

JANUARY 28, 2018

Khosrowshahi’s blog post about the situation is a respectable first step in showing transparency, but he has a long way to go. United Airlines. As images of the bloodied man being dragged from his seat by airport police went viral, the airline made things worse with a series of legalistic and tone-deaf public responses.

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Airlines Reputation Journalism Crisis 180

Presspage

MARCH 31, 2023

According to aviation rules, the airline is the point of contact for a refund when a flight is missed. The purpose of the live blog was to proactively feed the press on the daily status, queues, and what to expect for that specific day. Getting a live blog is merely a matter of creating the right content. We’d love to talk.

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Burrelles Fresh Ideas

JANUARY 30, 2024

On Friday, January 5, an Alaska Airlines Boeing 737 MAX 9 lost a fuselage‘ plug door‘ mid-flight , causing the cabin to depressurize and loose items to blow out with the door. Our blog posts are human-written, and if we use any sort of AI-assisted writing tool, we will disclose it. Feel free to add your comments!

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Ethics Crisis Transportation Airlines 97

PR in High Definition

NOVEMBER 12, 2014

This year’s PRCA Awards recognised the work of Inmarsat’s communications leader for his work as spokesman for Inmarsat, dealing with the search for the tragic Malaysia Airlines flight that went missing in March. Blog PR Industry news'

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Airlines Industry Blogging Communications 104

Cision

JANUARY 11, 2018

United Airlines reminded all of us why crisis PR is still incredibly important. Subscribe to the Cision blog for great content delivered to your inbox every day! 2017 was quite a year for marketing and PR professionals. Liven up your press releases to earn more attention. What’s on The Horizon This Year?

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Communications Marketing Radio Airlines 225

Cision

AUGUST 12, 2015

Many are using digital travel technology, a trend that is changing the way consumers interact with airlines, hotel chains and other companies. While many airlines and hotels have created booking apps, those apps have not caught on. MagicBands allow guests to open room doors, enter the parks, carry meal plans and charge purchases.

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Travel Technology Consumer Hotels 120

Flack's Revenge

MARCH 30, 2020

This is especially true for companies that are visible and have significant roles, e.g. cater to consumers or employ large numbers; and those that are in the crosshairs, like airlines, or have good news (e.g., Michelle Garrett blogged about pitching media in the Coronavirus Era based on journalists’ feedback.

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Crisis Pitching Airlines Technology 199

Doctor Spin

MARCH 1, 2024

Hotels, resorts, airlines, and tourism boards may have PR departments or hire PR professionals for communication roles. Please support my PR blog by sharing it with other communication professionals. Travel- and hospitality industry. Public affairs firms. For questions or PR support, contact me via jerry@spinfactory.com.

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The Stalwart Blog

OCTOBER 1, 2020

We saw American and United Airlines also announced that they are effectively furloughing, if not completely letting go, tens of thousands of workers themselves. I hate to say this, but I think we’re about ready to hit the second wave of unemployment crisis. as a result of COVID-19. and Disneyland properties.

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Communications Airlines Employee Crisis 78

Barokas

MAY 3, 2017

PR crisis, with the most viral ones coming from Pepsi and everyone’s least favorite airline, United. Just as Pepsi’s colossal misstep was fading from memory, United Airlines said “my turn” and experienced what was maybe the worst PR week in recent memory after forcibly removing a passenger from an overbooked flight.

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Social Media Airlines Media Viral 60

Doctor Spin

APRIL 17, 2023

Southwest Airlines. Southwest Airlines is known for its friendly and fun-loving flight attendants. Southwest Airlines employees celebrate passenger’s 104th birthday. Write a guest blog post for a popular industry publication or website. Southwest Airlines employees celebrate passenger’s 104th birthday.

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Strategy Customer Service Airlines Hotels 52

5W PR

NOVEMBER 17, 2020

Airlines and mortuaries, on the other hand, usually see low MAUs when compared to DAUs. The post Activation Delivers Consumer Value appeared first on NY PR Agency 5W Public Relations Blog - 5WPR. Is it by the daily active users (DAU), weekly average users (WAU), or monthly active users (MAU) rates or a combination of two?

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Consumer Airlines Energy Industry 88

David PR Group

AUGUST 17, 2017

Conservative commentator Ann Coulter caught considerable heat recently for her online tantrum about Delta Airlines. She felt wronged by Delta, yet before the airline could even make an apology to her, she started tweeting and tweeting and tweeting her disgust. Here’s the thing, we all make mistakes. They scolded her.

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Airlines Reputation Customer Service Social Media 54

Burrelles Fresh Ideas

MAY 23, 2023

Major airports experience increased passenger volumes, and airlines may offer more flights and vacation packages to cater to the demand. In response, hotels and airlines are implementing eco-friendly practices and promoting sustainable tourism initiatives.

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Travel Tourism Airlines Hotels 40

Cision

SEPTEMBER 2, 2015

million social media posts from key forums, review sites, blogs, Facebook, Instagram and Twitter that appeared between June 1, 2014 and June 30, 2015. Cision’s study found that families are most concerned about price, since they are often paying for multiple airline tickets, meals and hotel rooms. Retirees.

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Travel Airlines Hotels Mobile 120

5W PR

AUGUST 27, 2018

One of the premier airlines in the country, Delta once ruled the friendly skies. But the company failed to adjust to higher fuel prices and the new competition from smaller low-fare airlines. By 2013, more passengers were flying Delta than any other airline.

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PR News

DECEMBER 21, 2016

Is there an industry more vulnerable to crises than the airline industry? The post Delta, We Thank You and Your Competitors for the Crisis Management Test Cases appeared first on PR News Blog.

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Crisis Management Crisis Airlines Industry 48

Communications Conversations

OCTOBER 22, 2014

Conducting a content audit, identifying your content resources (I blogged about that last week). Organization: Southwest Airlines. Gary Kelly, CEO of Southwest Airlines was one of them. Target could have responded in the traditional manner–a news release, media outreach, a blog post even. Developing content.

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LinkedIn Case Study Airlines Employee 155

5W PR

JANUARY 6, 2022

For instance, in 2017, several Delta Airlines flights from Atlanta were canceled due to bad weather. The post Empathizing with Consumers appeared first on Public Relations Blog | 5W PR Agency | PR Firm. It is also important not to get defensive when customers give bad reviews or send angry emails. Recognize Differences.

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Consumer Airlines Survey Social Media 60

Melissa Agnes

OCTOBER 19, 2014

We discuss how Frontier Airlines and the Boston Public Health Commission have gone above and beyond to keep the public safe – and how other organizations, private and governmental, need to start taking a similar and proactive approach in their communications and precautionary measures. Check out our Crisis Intelligence Blog.

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NewsWhip

JUNE 28, 2022

Editors note: The content featured in this blog is from the month of May only, therefore any mention of Roe v. Wade came before the SCOTUS ruling on June 24th. In our latest edition of the monthly Reddit rankings, r/memes returned to the top, displacing the seasonal r/place that had held the number one spot in April.

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Reddit Community Sports Airlines 78

Shift Communications

JANUARY 30, 2020

A version of this post originally appeared on the NATIONAL Public Relations blog , an AVENIR GLOBAL company. . In the case of the Wuhan coronavirus, organizations with stakeholders directly or indirectly impacted—like airlines, hotels, municipalities, tourism boards, and retail brands—must decide if and how they will show up.

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